Returns & Exchanges

At American Express, we strive to ensure your complete satisfaction with every purchase through our curated retail partners. If you are not entirely satisfied, you may return eligible items within 30 days of delivery for a full refund or exchange.

1

Initiate Your Request

Log in to your American Express account and visit the 'Order History' section to select the items you wish to return and generate a Return Merchandise Authorization (RMA) number.

2

Prepare Your Package

Securely pack the items in their original packaging, ensuring all tags, manuals, and accessories are included to qualify for a full reimbursement.

3

Ship the Item

Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, keeping your tracking number for reference.

4

Receive Your Refund

Once our fulfillment center inspects and processes your return, a credit will be issued to your original American Express card within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing